Education Sessions
CentralSquare ENGAGE will feature more than 300 Education Sessions covering the topics that matter to you the most. Explore solutions designed to help your organization modernize and transform how you serve your communities. Hear roadmap updates sharing the latest features and upgrades as well as training and tips on how to get the most out of your solutions straight from our experts.
General Sessions
Meet and Greet with Fmr. Boston Police Commissioner William B. Evans
Join an informal meet and greet with William B. Evans, Former Commissioner of the Boston Police Department and nearly 40 year veteran of the Boston Police Department which he joined in 1980, rising to Captain, Superintendent and ultimately Commissioner where in 2013 he was responsible for executing the Boston Marathon Bombing capture. Please join Commissioner Evans for an unforgettable opportunity to ask questions and gain insights from a true public safety icon. |
Introducing the New Release of the CentralSquare Customer Portal
This interactive session will give users an opportunity to preview and provide feedback about the upcoming release of the new CentralSquare customer portal, as well as the future roadmap for online support capabilities. Attendees will learn about changes to site navigation, product documentation, and product communities, as well as an enhanced Case management flow. |
Introduction to CentralSquare University
In this session, you will be introduced to the new educational subscription plans being offered by CentralSquare and be given a tour of CentralSquare University. After completing this session, you will understand how these plans can be used to support your employee professional development needs and address product users’ training needs. |
How to Start and Continue a Successful State User Group and Community
For any customers who are interested in learning how to start your own State User Group, this is your chance to get tips directly from the founders of the Colorado State User Group. This unique Round Table discussion will share how the Colorado State User Group came to be and how it is used today. |
Implementation Overview
An introductory sessions with the Directors of Professional Services regarding a standard CentralSquare implementation. This session is for customers just starting a new project and new prospective customers. Our presenters will be talking about: Software configuration, Data Conversion processes, Interface implementation, project best practices, and other key areas tied to a customer implementation and process. |
Law Enforcement Data Conversion: Configure, Map, Translate, Review, and Repeat. Setting Expectations to Ensure a Successful Migration
This session will provide an overview of Public Safety and Justice Data Conversions. This session is for customers just starting a new project and new prospective customers. Our presenters will be talking about: the importance of having your new CentralSquare System configured before data conversion starts, requirements gathering, data conversion mapping, trial runs, conversion review, and go-live. |
BIG IDEAS
The Future of Policing and Mental Health Collaboration
As seen on 60 Minutes, Lt Kenneth Murphy and a member of his civilian mental health team at Austin PD will present how they are transforming the future of policing by diverting routine police calls to civilians and mental health professionals. |
Introduction to the CentralSquare Grants Assistance Program and Other Funding Trends
Have you taken advantage of CentralSquare’s free Grants Assistance Program yet? This is your chance to learn all about the program from our partners and grant experts Lexipol and get helpful tips and tricks on finding and securing grant funding. This session will also explain how to best position your team for ARP funding and Infrastructure Bill Funding. |
Panel Discussion Facing the Challenges of Recruitment, Training and Staffing Shortages
The “Great Resignation” has not only impacted the private sector, but the public sector is feeling its effects as well. Join Sheriff Jim McDonnell, Former Sheriff of Los Angeles County and Former Orlando Police Department officers David Haddock and Kate Beasley for a discussion around the challenges created by staffing shortages, recruitment challenges and retention at across various levels of public safety. |
Panel Discussion: Responding to Disasters: Lessons from the Surfside, FL Collapse and Hurricane Ida
Two of the most tragic disasters recorded in the year 2021 include the condo collapse in Surfside, FL n June 24th resulting in 98 fatalities and Hurricane Ida who violently struck Louisiana on September 4th, 2021 killing 82 people. Representatives from both impacted areas who were there in person, including Thomas Gross, Assistant Director ITD, Infrastructure at Miami-Dade County, Florida and Mark Boudreau, Executive Director of Terrebonne Parish Communications District, Louisiana will share their experiences in helping to respond to these disasters and lessons learned for future impacts. |
Panel Discussion: Women Leaders in Public Service Panel
Highlighting gender bias in policing and celebrating the success of key female leaders in the public safety sector with personal stories of challenges and opportunities faced during their careers. This session will be moderated by Sara Grilliot, CentralSquare’s Chief Financial Officer. |
Lessons Learned from Ransomware Attack
Join Tulsa Police Department as they share the details and lessons learned from a recent crippling ransomeware attack they suffered, highlighting the impact but also the benefit of how cloud can help prevent such attacks with increased data security by hosting critical applications. |
A Program Manager’s RoadMap to Improved Public Safety
“This session will discuss how to improving public safety through people, systems and policies. Leveraging the right people with public safety skills, providing the right systems with the right amount of technology and usability and creating or changing the policies that negatively impact public safety. Saving lives is “King,” cost to deliver is “Queen.” |
Surviving & Recovering from the Hack-calypse
In early March 2020, the Durham Police Department faced two challenges simultaneously: Covid-19 and the Ryuk ransomware virus. The city’s network had been compromised and fell victim to this encryptionware, leaving first responders to fall back on old school methods of pen & paper tickets and radio communications while the network was offline. The department managed to get back up and running in 10 days, and not without a few life lessons! Here are real life lessons in how Durham fell victim to a cyberattack, how they recovered, and how they’re working to prevent another hack-calypse! |
Update on Latest Government Funding Initiatives
LSN Partners, a leading government affairs consulting firm will break down the latest funding updates from Capitol Hill and sharing information on NG911 and Infrastructure funding initiatives, what agencies and local governments should expect and how to position your team to benefit from this unprecedented level of government support. |
Innovation
Cloud Strategy and Path Update
In this strategy session, CST will share the evolution of its cloud journey and strategy, from the beginning, through the current state and the exciting innovation and vision for the next 3 years. |
Introducing Connected Cloud Project
This session will provide an overview of how the connected cloud project supports CentralSquare’s broader Cloud strategy from a technical point of view. We’ll cover how leveraging emerging technologies and cloud managed services adds value to the solutions made available to you today and tomorrow. |
Application Security Overview
This session will provide an overview of CentralSquare’s Application Security program. |
Incident Response Roundtable
This roundtable discussion will focus on incident response and best practices from real-life examples. |
How UX Design is Shaping the Future of Public Sector Software: Employing AI and Automation to Improve the User Experience
In this presentation the CST Design team will discuss the intersection of public sector technologies and artificial intelligence. When implemented through the lens of UX Design, AI and Automation create opportunities for innovation that maximize user potential and minimize wasted effort. With dedicated user research, thoughtful ideation and scientific vetting of designs, complex technologies will become the user’s ally for an enhanced daily worklife experience. |
CST’s Mobile Strategy
This session will provide a high-level overview of CST’s mobile strategy. |
Software Qualification
This session will provide a high-level overview of CST’s approach to software quality, testing, product development life cycle, and software release strategy. |
CST Integration Overview
This session will provide a high-level overview of how CST securely integrate with 3rd parties as well as locate/state/federal |
Co-Innovation Lab
This session will provide a high-level overview of the new concept of the co-innovation lab technology and process that allows CST to co-innovate jointly with customers and partners and accelerate the time-to-value of current and future products and technologies. |
Cloud and Manages Services Technology and Operations
In this technology session, you will learn from CST technology experts about Cloud Managed Services for our local government software. They will share the current state of CST’s cloud infrastructure, provided services, and product availability matrix. |
New to CentralSquare Technologies
Meet and Greet
Join various members of the CentralSquare leadership team and team members across the orgnization including Product Management, Technology, Customer Support for an informal “meet and greet” to get to know CentralSquare better. |
Networking Event
Join an informal networking event featuring existing CentralSquare customers to hear their experience first-hand as a CST customer and discuss common product interests, implementation strategies, tips and tricks and success stories. |
The Future of Policing and Mental Health Collaboration
As seen on 60 Minutes, Lt Kenneth Murphy and a member of his civilian mental health team at Austin PD will present how they are transforming the future of policing by diverting routine police calls to civilians and mental health professionals. |
Introduction to the CentralSquare Grants Assistance Program and Other Funding Trends
Have you taken advantage of CentralSquare’s free Grants Assistance Program yet? This is your chance to learn all about the program from our partners and grant experts Lexipol and get helpful tips and tricks on finding and securing grant funding. This session will also explain how to best position your team for ARP funding and Infrastructure Bill Funding. |
Panel Discussion: Facing the Challenges of Recruitment, Training and Staffing Shortages
The “Great Resignation” has not only impacted the private sector, but the public sector is feeling its effects as well. Join Sheriff Jim McDonnell, Former Sheriff of Los Angeles County and Former Orlando Police Department officers David Haddock and Kate Beasley for a discussion around the challenges created by staffing shortages, recruitment challenges and retention at across various levels of public safety. |
Panel Discussion: Responding to Disasters: Lessons from the Surfside, FL Collapse and Hurricane Ida
Two of the most tragic disasters recorded in the year 2021 include the condo collapse in Surfside, FL n June 24th resulting in 98 fatalities and Hurricane Ida who violently struck Louisiana on September 4th, 2021 killing 82 people. Representatives from both impacted areas who were there in person, including Thomas Gross, Assistant Director ITD, Infrastructure at Miami-Dade County, Florida and Mark Boudreau, Executive Director of Terrebonne Parish Communications District, Louisiana will share their experiences in helping to respond to these disasters and lessons learned for future impacts. |
Panel Discussion: Women Leaders in Public Service Panel
Highlighting gender bias in policing and celebrating the success of key female leaders in the public safety sector with personal stories of challenges and opportunities faced during their careers. This session will be moderated by Sara Grilliot, CentralSquare’s Chief Financial Officer. |
Lessons Learned from Ransomware Attack
Join Tulsa Police Department as they share the details and lessons learned from a recent crippling ransomeware attack they suffered, highlighting the impact but also the benefit of how cloud can help prevent such attacks with increased data security by hosting critical applications. |
A Program Manager’s RoadMap to Improved Public Safety
“This session will discuss how to improving public safety through people, systems and policies. Leveraging the right people with public safety skills, providing the right systems with the right amount of technology and usability and creating or changing the policies that negatively impact public safety. Saving lives is “King,” cost to deliver is “Queen.” |
Surviving & Recovering from the Hack-calypse
In early March 2020, the Durham Police Department faced two challenges simultaneously: Covid-19 and the Ryuk ransomware virus. The city’s network had been compromised and fell victim to this encryptionware, leaving first responders to fall back on old school methods of pen & paper tickets and radio communications while the network was offline. The department managed to get back up and running in 10 days, and not without a few life lessons! Here are real life lessons in how Durham fell victim to a cyberattack, how they recovered, and how they’re working to prevent another hack-calypse! |
Update on Latest Government Funding Initiatives
LSN Partners, a leading government affairs consulting firm will break down the latest funding updates from Capitol Hill and sharing information on NG911 and Infrastructure funding initiatives, what agencies and local governments should expect and how to position your team to benefit from this unprecedented level of government support. |
Implementation Overview
An introductory sessions with the Directors of Professional Services regarding a standard CentralSquare implementation. This session is for customers just starting a new project and new prospective customers. Our presenters will be talking about: Software configuration, Data Conversion processes, Interface implementation, project best practices, and other key areas tied to a customer implementation and process. |
Law Enforcement Data Conversion: Configure, Map, Translate, Review, and Repeat. Setting Expectations to Ensure a Successful Migration
This session will provide an overview of Public Safety and Justice Data Conversions. This session is for customers just starting a new project and new prospective customers. Our presenters will be talking about: the importance of having your new CentralSquare System configured before data conversion starts, requirements gathering, data conversion mapping, trial runs, conversion review, and go-live. |
Maximizing Interoperability and Cutting Response Time – Pro
Featured Products: Public Safety Pro Suite (911, CAD, RMS, Mobile, & Jail)
Pro Suite Roundtable
Have questions about Pro Suite overall or missed one of our focused roundtables? Join your Pro Suite product team alongside our customer success team to see how we are changing our focus to provide a better experience. |
Basic Reporting in Pro Suite
This is an introductory class to learn how to use the Pro Suite report writing tool. It will provide an overview of the functionality for those who are less familiar with writing custom reports. |
User Led Session: Thinking (and Creating) Pro Suite Custom Forms Outside the Box!
Get some insights into how an experienced Pro Suite user has created custom forms for cases, CFS, inmates, personnel, tow, etc. This session for beginners to advanced users offers detailed examples of forms and shows methods for creating and leveraging those forms. |
Advanced Pro Suite Reporting: using my data in excel
This session will give a first-hand account of how PSJ Pro was instrumental in the response of Terrebonne Parish Communications, Louisiana in the wake of Hurricane Ida in September 2021. This session will showcase how PSJ Pro never failed the first responder team in Terrebonne Parish and highlight other features of the product that have been critical in supporting law enforcement in this community. |
Pro Suite Custom Forms, Fields, and Modules
Need a refresher on how to maximize your Pro Suite forms fields and modules? |
Personnel and Permissions in Pro Suite
Have a new hire? Or just looking for ways to better utilize the Pro Suite permissions? Join this session to dive deeper into what permissions are needed for each role. |
Field Ops for Pro Suite: What’s New and What’s Coming.
Want to learn more about what is new and exciting functionality between Field Ops and Pro Suite? Join us for an overview of what has changed over the last year and get a sneak peek at what’s coming. Learn how your agency can gain exciting functionality. |
User Led Session: Using Raptor API and other methods to extend CAD Pro
See real-world examples of using the Raptor API and other methods to create new and exciting extensions of CAD, including real-time text messaging for unit assignments, problem natures, call comments, and more. Webifying CAD data for everyone in the department and further. Developing a media dashboard for automatic disclosure of calls using time release mechanisms and other rules as well as many extensions to the Inform Mobile application you may not have thought to create. |
Mobile CAD Pro Templates Configuration
Get the most out of Mobile CAD Pro. Explore the tools and options available in Mobile CAD Pro to make it work for you. |
Mobile CAD Pro Roundtable
Have questions or ideas for your fellow Mobile CAD Pro users? Bring them to this dedicated Mobile CAD Pro roundtable. This session is a great opportunity to network, to take advantage of the ideas and experiences of others who use CAD Pro, and to share what’s working for you. |
Basic CAD Pro Run Cards
Recommending the right units to a call is one of the biggest benefits CAD Pro can provide your agency. Join us to learn how Unit Recommendation can work for your agency, how it works, and how to configure it. Still want more? Join us for Advanced Run Cards Next! |
Advanced CAD Pro Run Cards
Join us for a deep dive into the intricacies of Unit Recommendation so you can become a master of your CAD Pro. We’ll cover what’s happening behind the scenes so that you can be confident in your configuration. Need a refresher first? Attend the Basic CAD Pro Run Card Session First! |
CAD Pro Mapping Roundtable
Have questions or ideas for your fellow CAD Pro Mapping users? Bring them to this dedicated Pro Suite Mapping roundtable. This session is a great opportunity to take advantage of the ideas and experiences of others and share what’s working for you. |
Preparing CAD Pro Map Data and Other Frequent Issues
CAD Pro users who will be starting implementation with mapping, adding on a mapping solution, or are interested in improving their map data can join to learn about our data requirements and why they are important in the functionality of Pro Suite. We will also cover ideas on ways to improve your data to get the most out of your system. |
What Happened to CAD Pro During Covid (Review of 20.2 Releases)
A lot has happened in the world over the past two years. Come and see what we were doing in CAD Pro along the way. |
What’s on the Horizon: CAD Pro Roadmap for 2022 and Beyond
Want to learn more about what is new and exciting in CAD Pro and Mobile CAD Pro? Join us for an overview of what has changed over the last year and get a sneak peek at what’s coming. Learn how your agency can gain exciting functionality. |
CAD Pro Workflow and Automatic Paging
Getting information to those who need it doesn’t have to be hard. Join us to learn how you can use CAD Pro Paging and Workflow to keep responders up to date, notify supervisors to pull recordings, and even help build a list of incidents to QA. |
CAD Pro Roundtable
Have questions or ideas for your fellow CAD Pro users? Bring them to this dedicated CAD Pro roundtable. This session is a great opportunity to network, take advantage of the ideas and experiences of others who use CAD Pro, and share what’s working for you. |
CAD Pro Window Templates
If you’ve been using the same CAD template since Go Live or just wanted to see what configuration options CAD windows have, this session is for you. We will look at how different CAD templates can best serve each style of dispatching. |
Records Pro: Best Practices
Records maintenance is a must for any agency wishing to keep data clean and accurate. Duplicated data can reak havoc if left unmanaged. Learn how to create safeguards and discuss strategies to keep name cards, address cards, and other data items accurate in Records Pro. |
Records Pro Roundtable
Have questions or ideas for your fellow Cases and Records users? Bring them to this dedicated Records Pro roundtable. This session is a great opportunity to take advantage of the ideas and experiences of others and share what’s working for you. |
Pro Suite NIBRS
Overview of the process and procedures to implementation of a new state for NIBRS requirements/DOJ timeline. Learn the difference between local ordinances and NIBRS code, how the Records Pro functions, and what is the agency’s responsibility. |
Professional RMS: Workflow
High Level NIBRS workflow and explaination to Pro Suite focus on NIBRS changes and ticket handling when a customer has questions or issues. Central Square will explain how to properly escalate NIBRS issues and how to reach out for support. |
Jail Roundtable
Have questions or ideas for your fellow Jail users? Bring them to this dedicated Jail roundtable. This session is a great opportunity to take advantage of the ideas and experiences of others and share what’s working for you. |
Using Functional Dashboards/Workflows for Jail users
This will begin with an introduction to dashboards for Jail users at all levels and will work through effective uses and optimization of dashboards by role. Then we’ll cover Jail workflow topics to include tasks, approvals, and using workflow to automate report generation. |
Inmate Classification Points vs. Decision Tree
In this course we will cover inmate classification, from determining the method of classification best suited to your facility, to creating point and decision tree criteria forms. We will also go over more advanced topics on integrating multiple classification forms into your overall system. |
Where is Jail Going in 2022 and Beyond
Want to learn more about what is new and exciting in Jail? Join us for an overview of what has changed over the last year and get a sneak peek at what’s coming. Learn how your agency can gain exciting functionality. Recommended for attendees interested in Jail Pro. |
Jail – Reporting
This course will cover reporting specifically in Jail. We will cover recurring reports, using crosstabs effectively, and creating reports for trend analysis. |
Which Mobile Solution Should I Use: Field Ops or Mobile CAD Pro
Mobile solutions allow officers to remain connected while out in the field, but what solution is correct for your agency? This session will look at the functionalities of both Mobile CAD Pro and Field Ops so your agency can make the right decision about which mobile solution fits best. |
Get the Most Out of Your CAD Pro Mapping
Curious about what you can do with mapping and GIS data in your CAD Pro system? Has it been a while since you have looked at your mapping functionality in Pro Suite?Are you looking for ways to get more out of the system with your GIS data? Join this session to learn how you can use your GIS data to make CAD Pro work the best for your agency, from getting detailed information for your dispatchers to running reports and more. |
CAD Pro: Tips, Tricks, and Forgotten Options
New to CAD Pro? Need a refresher? Join us to learn the best shortcuts call takers and dispatchers can use today to get things done faster. Are you a super user? We’ll also review key options that make a big impact on how your agency uses CAD. |
False Alarm Management Services (CryWolf) Overview
Learn how CentralSquare can partner with your agency to reduce false alarms, increase cost recovery, and improve responder safety. |
User Led Session: Using Raptor API and other methods to extend CAD Pro
See real-world examples of using the Raptor API and other methods to create new and exciting extensions of CAD, including real-time text messaging for unit assignments, problem natures, call comments, and more. Webifying CAD data for everyone in the department and further. Developing a media dashboard for automatic disclosure of calls using time release mechanisms and other rules as well as many extensions to the Inform Mobile application you may not have thought to create. |
Maximizing Interoperability and Cutting Response Time – Enterprise
Featured Products: Public Safety Enterprise Suite (911, CAD, RMS, Mobile, & Jail)
Introduction To Records Enterprise Holding Facility
This session will provide an introduction to the upcoming Records Enterprise Holding Facility, offering an overview of the product as well as a demonstration to see how the solution can help your agency better manage holding facilities in addition to Jail. |
User-led Session: Customizing Reports Using WebRMS
Mapping the world of data through WebRMS using existing templates, tables, and fields. Utilizing the power of the reporting tool inside the application and how it can be used to create customized agency reports that fit specific data captured. This session would cover decoding existing temples, creation of new templates/fields, understanding the reporting structure, and tips/tricks on data extraction/sharing reports. |
Digital Evidence Management (DEMS) Round Table
With numerous video sources of evidence coming in from smart-phone video to body-cam footage, traditional surveillance systems and in-car dash cams, how can you face the challenge of capturing and storing this evidence along with the arduous compliance requirements for sharing? This session will showcase CentralSquare’s unifying Digital Evidence Management Solution (DEMS) and how your agency can manage all sources of digital evidence in one simple, easy-to-navigate location that opens up collaboration and helps to close cases faster with seamless data-sharing with your RMS system. |
Records Enterprise New Feature Introduction UI/UX
This sessions will feature a discussion on Enterprise RMS updated User Interface/User Experience, goals of why we are updating our UI/UX, a sneak-peek look at improvements behind the scenes, and quick search improvements. |
User Led Session: New User Experience – Early Adopter Process And What It’s Like In Production
Anoka County was an Early Adopter site for the new user experience of Records Enterprise. This session will discuss what it means to be an early adopter, the testing process we used, and an overview of the new UI. Britta will speak to the features in the current release as well as known enhancements coming in future versions, based on Anoka County’s EA feedback. |
CAD Enterprise: What’s New and Roadmap
This session will share the most recent updates that have been made to CentralSquare Enterprise CAD including several new features and a look forward to upcoming enhancements planned for the solution in the future. |
User Led Session: Creating Response Plans For Active Threat And Mayday
Everyone knows what actions are taken by responders at Active Threat / Mayday calls, however when researching this topic, the R.E.D. Center found that very few agencies had a plan that specified the resources needed. The presenters will share the journey of having 14 agencies agree to the Active Threat response template & Mayday response templates; all with the goal of responder safety! |
CAD Enterprise & Mobile: Cloud Hosting And Hardening Cloud Deployments
This session will provide an overview of CAD Enterprise and Mobile in the cloud deployment. Understand how the newest cloud deployment methods are deployed and how they are ensuring your mission-critical software remains operational in failure conditions. |
CAD Enterprise: Building Advisor Alerts
This in-depth session will show you how to build advisor alerts to take full advantage of all features within advisor, ensuring that appropriate alerting is sent to the correct user(s) without excessive alerting. |
User Led Session: PSAP Evacuation: Where Will You Go When There Is Nowhere To Go?
Where will you go when there is nowhere to go? In the event of comm. center evacuation, what is your plan B, C, or D? For most it is a backup center. What if you do not have one or it’s not usable? With “Comm. Center in a Box,” we can provide a smooth transition for the dispatcher providing them CAD, Radio, and ProQA without the cost of backup centers. |
CAD Enterprise: Security Configuration
This session will provide a comprehensive overview of available Enterprise CAD security configurations |
User Led Session: Remote Dispatching
This user-led session will detail how MetroArea Joint CAD System is capable of remote dispatching. CAD, Radio, Admin computer network and hopefully, soon, the state phone network to take 911 calls. Learn how we are able to make deployable dispatch kits that can operate effectively anywhere utilizing the SD-WAN product by VMWare which provides multiple levels of redundancy and no loss of connectivity. |
CAD Enterprise: Roundtable With Stakeholders
This intimate session will be to discuss upcoming enhancements, vision, and strategy for the CAD Enterprise product, including insight on unique issues and concerns with your deployments. |
User-led Session: CAD/Mobile Rehost Lessons Learned
Join us for a walk through of planning and execution of making a successful CAD/Mobile rehost. This session will cover planning, testing and cutover. |
User Led Session: Using Raptor API and other methods to extend CAD Pro
See real-world examples of using the Raptor API and other methods to create new and exciting extensions of CAD, including real-time text messaging for unit assignments, problem natures, call comments, and more. Webifying CAD data for everyone in the department and further. Developing a media dashboard for automatic disclosure of calls using time release mechanisms and other rules as well as many extensions to the Inform Mobile application you may not have thought to create. |
Enterprise Message Switch: Configuration And Admin Training
Explore the deployment and management of Message Switch from the Admin side. This session will help you better understand how to set up security per user, device, and for transactions and discover how to quickly access historical queries, create and provide logs for court discovery. |
Enterprise Message Switch: User Overview
This session will provide an overview of the end user screens and workflows for Enterprise Message Switch, and give you a view into the variations of query transactions with combo queries or distinct queries. We will also discuss how returns are submitted and understand how to navigate the returns easily to quickly distinguish critical information. |
User-led Session: CAD/Mobile Rehost Lessons Learned
Join us for a walk through of planning and execution of making a successful CAD/Mobile rehost. This session will cover planning, testing and cutover. |
Mobile Enterprise: What’s New And How To Configure
Join this informative session to discover recently completed enhancements and how to enable and configure those enhancements. |
Mobile Enterprise: System Admin Configuration Refresher
This session will provide an overview of Mobile Admin training to provide insight on how to deploy, manage, and configure the mobile server, mobile update folders, and the mobile clients through the configuration utility. |
Mobile Enterprise: Server Updates And Enhancements
In 21.4, CentralSquare released the latest version of Mobile Enterprise Server with key enhancements including TLS 1.2 support, 64 bit server/client, Mobile Server as a Service. This session will provide an overview of the latest mobile server and its deployment/configuration. |
User Led Session: The JOYS Of NIBRS: How To Report And Communicate Using Records Enterprise
This session will explain the three parts of NIBRS – Crimes against society, property and persons, as well as the NIBRS entry process for reports in RMS including NIBRS validations, State Reporting (errors), and uploading to DPS. The team from Fort Worth PD will also cover how to report on Salesforce and address issues you may be having with your NIBRS errors. |
Mobile Enterprise Which Mobile Solution should I use, Field Ops or Ent Mobile
This session will provide an overview of CentralSquare’s Mobile solution and feature a robust discussion as to which product to choose for your users and use cases. |
Mobile Enterprise: Making The Most Out Of Your RunTime100 Maps
Join us for an in-depth overview of how to build your mobile RT100 maps to provide more insight and information to the end-users. Develop easy-to-use base maps, informative operational layers, and bookmarks to quickly navigate the map in the Enterprise Mobile product. |
Mobile Enterprise: What’s Coming And Roadmap
This session will provide an overview of the upcoming 12-months enhancements for Mobile Enterprise. What is coming next after New Mobile UX, and how does an agency take advantage of upcoming features? |
Mobile Enterprise: Roundtable With Stakeholders
Join this roundtable meeting to discuss upcoming enhancements, vision, and strategy for the Enterprise Mobile product. This session will provide insight on unique issues and concerns with your deployments. |
CrimeView Analytics: Overview And Configurations
Get insight into CrimeView Analytics: how it is deployed, managed, and how it works. This session will provide details on what toolsets are available out-of-the-box, how to configure your deployment, and how to use CrimeView Analytics for your agency’s needs. |
CrimeView Analytics: Designer Training
This session will provide an overview of the latest version of CrimeView Analytics, the new CV, and how a designer can create dashboards, perform analytics, and quickly answer questions posed to them. |
CrimeView Analytics: Designer & Admin Training / Tips And Tricks
An overview of CrimeView Analytics Admin site, how to manage and add users, and other tips and tricks for Crimeview Analytics Admins. |
CrimeView Analytics: Creating Reports
Join this session to receive an overview on creating CompStat, District, and other reports in CrimeView Analytics. This session will provide an overview of using calculations to arrive at needed figures, maintaining and publishing the reports, and customizing reports to quickly highlight compliance. |
Records Enterprise / Jail 6 integration for the Jail User
Interested in how Jail 6 integrates with Records Enterprise? Then you can’t miss this session. With focus on the Jail user we will identify how the two applications communicate to provide users with the ability to take arrest data from Records Enterprise and initiate a Booking in Jail 6 while identifying need to know information. |
Jail Roundtable
Have questions or ideas for your fellow Jail users? Bring them to this dedicated Jail roundtable. This session is a great opportunity to take advantage of the ideas and experiences of others and share what’s working for you. |
Using Functional Dashboards/Workflows for Jail users
This will begin with an introduction to dashboards for Jail users at all levels and will work through effective uses and optimization of dashboards by role. Then we’ll cover Jail workflow topics to include tasks, approvals, and using workflow to automate report generation. |
Inmate Classification Points vs. Decision Tree
In this course we will cover inmate classification, from determining the method of classification best suited to your facility, to creating point and decision tree criteria forms. We will also go over more advanced topics on integrating multiple classification forms into your overall system. |
Jail – Reporting
This course will cover reporting specifically as it applies to jail related topics. We will cover recurring reports, using crosstabs effectively, and creating reports for trend analysis. |
False Alarm Management Services (CryWolf) Overview
Learn how CentralSquare can partner with your agency to reduce false alarms, increase cost recovery, and improve responder safety. |
Next Generation 911 and Communications Center Management
Featured Products: 911, Computer-Aided Dispatch (CAD)
911 Release Update
A lot has happened in the world over the past two years. Come and see what we have been doing to enhance CentralSquare 911 along the way and what to anticipate in upcoming releases. |
911 Roundtable
Do you have questions or ideas for your fellow CentralSquare 911 users? Bring them to this dedicated CentralSquare 911 roundtable. This session is a great opportunity to network, take advantage of the ideas and experiences of others who use CentralSquare 911, and share what’s working for you. |
User Led Session: Unrecognized ANI/ALI Layout Again?
Today wireless carriers are sending their ANI (Automatic Number Identification) and ALI (Automatic Location Identification) information in many different ways. This session will show Administrators how to configure ANI/ALI to accept the different layouts. |
What’s On The Horizon, Roadmap For 2022, And Beyond?
Want to learn more about what is new and exciting with CentralSquare 911? Join us for an overview of what has changed over the last year and get a sneak peek at what’s coming. Learn how your agency can gain exciting functionality. |
Show And Tell: Multimedia In 911, Text 911, Mappingand RTT (Real-Time Text)
Come and check out a demonstration of some of the up-and-coming features of 911. This includes streaming video, outbound texting, RTT (Real-Time Text), and the coming changes to our Mapping solution. We will also chat about when these items will be available in a release. |
User Led Session: Surviving Changes- Employees And Software Stressors
This session will discuss how to survive stressful technological changes and the impact those changes have on employees. Employers must recognize change is difficult and mentally stressful because 911 Professionals rely on speed and quick thinking to perform duties. Applying a new software or CAD creates an amazing amount of stress and insecurity. Help your center survive these stressful times by gaining awareness and applying some simple tips to help everyone. |
i3 And CST
Join us to discuss the current status of the ever-evolving NENA standards and ESInet providers in North America as well as their interoperability testing. We will also provide real-life scenarios to illustrate the labyrinth of layers in getting an ESInet connection set up. |
Public Safety Without Borders
Featured Products: CAD-to-CAD, Field Operations, Mobile
Roundtable Demo/Discussions
This session will provide an overview of Field Ops and a quick demonstration of functions and capabilities. This discussion will allow customers to ask questions of the Product Team on how to use and incorporate Field Ops into their communities. |
Customer Brainstorming: Field Ops
This session will focus on fielding idea submissions and brainstorming to gain input into the future of CentralSquare’s Field Ops solution. The CentralSquare product management team will share scenarios and real-life use cases and obtain your feedback. |
Interconnected CAD Using Intelligent HUB Technology – Benefits, Possibilities, And Demonstration
Join us to learn how to leverage the intelligent CAD-to-CAD hub to share resources and information. This session will include a demo of the CAD-to-CAD system and give examples of the benefits of being connected with other CAD systems and entities in your area. |
How CAD-to-CAD Has Benefited Agencies And Improved Response Times
In this session hear how CAD-to-CAD has benefited a number of agencies especially with improved response time through increased interoperabilty across agencies. |
CAD-to-CAD Roundtable & Roadmap
This session will cover the CAD-to-CAD roadmap. Learn what the future will bring for CAD-to-CAD and participate in the roundtable discuss about what your agency would like to see in CAD-to-CAD. |
Unlocking the Power of Analytics
Featured Products: CrimeView, IQ Search, Police-to-Police
Data Sharing Overview
This session will provide an overview of all the data-sharing solutions available from CentralSquare for the public safety community, including demonstrations of the different systems and detailed discussions of each option. |
Data Sharing and Searching Roundtable and Roadmap
Learn about the public safety data sharing products roadmaps and participate in a discussion about future enhancement ideas. |
CrimeView Analytics: Overview and Configurations
Join this session to gain insight into how CrimeView Analytics is deployed, managed and executes. This will provide what toolsets are available out-of-the box, how to configure your deployment and how to use CrimeView Analytics for your agency’s needs. |
CrimeView Analytics: Designer Training
This session will provide an overview of the latest version of CrimeView Analytics, the new CrimeView, and how a designer can create dashboards, perform analytics and quickly answer questions. |
CrimeView Analytics: Designer & Admin Training Tips and Tricks
Join this session for an overview of CrimeView Analytics Admin site, how to manage and add users, and other tips and tricks for Crimeview Analytics Admins. |
CrimeView Analytics: Creating Reports
This session will provide an overview on creating CompStat, District, and other reports in CrimeView Analytics. Learn how to use calculations to arrive at needed figures, maintain and publish the reports, and customize reports to quickly highlight compliance. |
Enhancing Reporting and Training
Featured Products: Field Training, Field Operations, False Alarm Management, AuditProof
Efficient Field Training Officer and Communications Training Officer Management With Field Training Online
Join this session to learn how CentralSquare Field Training Online can be used to make FTO and CTO training programs more efficient. |
Utilizing Trends And Alerts In Audit Proof
This session will show how Audit Proof can provide trends and alerts as well as easy searching of NCIC (National Criminal Information Center) query data. This applies to Enterprise TTMS State Interface and ONESolution NCIC connections. |
Increasing Transparency and Reporting
Featured Products: Records, Citizen Reporting, Police-to-Citizens, Crime Mapping
Collecting Non-Emergency Reports Online A Improved Citizen Interactions
Learn about citizen facing non-emergency reporting options for Records Enterprise, Records Pro and ONESolution RMS. The system is also available as a stand-alone option. The session will include a detailed demonstration of the system and a Q&A session. |
How To Save Time And Improve Citizen Relationships With Online Reporting
This session will provide tips and tricks about how to manage your online reporting and how the system can save your agency critical time. |
PS&J Citizen Engagement Roundtable and Roadmap
This session will cover the roadmap for the CentralSquare public safety Citizen Engagement options. Additionally, there will be a roundtable discussion to talk about ideas for future enhancements. |
Sharing Crime Data With Crimemapping.com
Learn how Crimemapping.com can be used to provide your citizens with a way to see public crime data in their area and how they can subscribe to alerts for crimes nearby to specific addresses. |
IMC Learning and Development
Featured Products: IMC
Roadmap
Join us in this session to learn about the latest developments and roadmap plans for IMC |
IMC Modernization Path
Attend this session to gain a clear understanding of the CentralSquare Modernization model for IMC Customers. We will walk through the Modernization process related to the operational and administrative decisions that should be considered when looking at current software platforms and the future of that platform. |
IMC RoundTable Discussion
Join CentralSquare and fellow users to discuss all things IMC. This is a great forum to share ideas and gain insights from the user-community. |
OneSolution Learning and Development
Featured Products: OneSolution
ONESolution Modernization Path
ONESolution users attending this session will gain a clear understanding of CentralSquare’s Modernization model. Participants will walk through the Modernization process related to the operational and administrative decisions to consider for the current and future software platform. |
ONESolution Computer Aided Dispatch (CAD) / MCT Roadmap
In this session, participants will be guided through the ONESolution CAD/MCT Roadmap, as well as discuss the future plans for the long-term roadmap development. |
ONESolution Records Management, Jail Management and MFR Roadmap
Join this insightful presentation showcasing the roadmap for the ONESolution Records, MFR, and Jail Management. We will discuss the plans for long-term roadmap development. |
ONESolution Round Table
Have questions or ideas for the CentralSquare ONESolution team or your fellow users? Bring them to this dedicated CAD Pro roundtable. This session is a great opportunity to network, take advantage of the ideas and experiences of others who use CAD Pro, and share what’s working for you. |
False Alarm Management Services (CryWolf) Overview
Learn how CentralSquare can partner with your agency to reduce false alarms, increase cost recovery, and improve responder safety. |
Total Command Learning and Development
Featured Products: Total Command
Total Command Modernization Path
Total Command users attending this session will gain a clear understanding of CentralSquare’s Modernization model. Participants will walk through the Modernization process related to the operational and administrative decisions to consider for the current and future software platform. |
Roadmap for Total Command CAD and Records Management
Roadmap for Total Command CAD and Records Management |
Total Command Round Table
An open forum to discuss all things Total Command with CentralSquare and fellow users. This a a great time to share ideas and connect with the broader user-community. |
False Alarm Management Services (CryWolf) Overview
Learn how CentralSquare can partner with your agency to reduce false alarms, increase cost recovery, and improve responder safety. |
Impact Learning and Development
Featured Products: Impact
Impact Roadmap and Roundtable
Join us for a look at the Impact product roadmap and an opportunity to network with the CentralSquare Impact team and other users. This is a great forum to share ideas and provide feedback on the product direction, support, and more. |
Impact Modernization Path
Impact users attending this session will gain a clear understanding of CentralSquare’s Modernization model. Participants will walk through the Modernization process related to the operational and administrative decisions to consider for the current and future software platform. |
LETG Learning and Development
Featured Products: LETG
LETG Roadmap and Roundtable
Join us for a look at the LETG product roadmap and an opportunity to network with the CentralSquare LETG team and other users. This is a great forum to share ideas and provide feedback on the product direction, support, and more. |
LETG Modernization Path
LETG users attending this session will gain a clear understanding of CentralSquare’s Modernization model. Participants will walk through the Modernization process related to the operational and administrative decisions to consider for the current and future software platform. |
Respond Billing Learning & Development
Featured Products: Respond Billing
What’s New and What’s Coming to Respond Billing
Join us for a look at the Respond Billing product roadmap and an opportunity to provide feedback or ask questions about the product’s future development. |
Respond Billing: Roundtable
Join this open forum to discuss all things Billing with CentralSquare and fellow users. This is a great time to share ideas as well as learn some tips and tricks! |
Simplifying Finance, HR, and Payroll Operations
Featured Products: Finance Enterprise
Finance Enterprise Roadmap
A review of the current Finance Enterprise status along with the future direction and plans for development. Select features from this session will be covered in more depth in later sessions. |
Finance Enterprise Roundtable
Join this open discussion with the CentralSquare Finance Enterprise leadership team and fellow users about use and direction of Finance Enterprise Public Administration. |
User Led Session: Navigating the Contract Management Module in Finance Enterprise v19.1
This session will provide an overview of how our District has successfully navigated the new Contract Management module in Finance Enterprise v19.1 This session will cover creating contracts, amending existing contracts, establishing workflows, attachment definitions, and reporting through Cognos Analytics. |
Ask the Experts: Technical Edition
Join this Q&A discussion with the CentralSquare Finance Enterprise Development management team and fellow users focused on the technical aspects of using Finance Enterprise in the most effective manner. |
Regulatory – What’s New in 2022?
A demonstration of prototype work done on the Regulatory process covering W-2s, 1099s and ACA forms. This is a great oportunity to share your thoughts and ideas with the CentralSquare team as well! |
Documents Online: 3rd party integration (Laserfiche, Real Visions Imaging)
This presentation seeks to train attendees on the document management features of Finance Enterprise. Subjects will include both internal and 3rd party-integrated document storage mechanisms, virtual upload vs. physical scanning of documents, attach definition and object definition configuration, Admin Console plugins, and transferring documents between internal and 3rd party systems. Finance Enterprise integration with the following 3rd party document management systems will be covered: OnBase, LaserFiche, Real Visions Imaging, Encompass, Advance, and Sharepoint. |
User Interface Overview – General Ledger, Core Financials
In this session we will take a holistic look at the screens and features most commonly interacted with in the Finance Enterprise solution, focusing on changes to core functions in Finance Enterprise based on our latest releases. For those interested in upgrading from a version prior to v18, this session will highlight the visual changes to the software. |
User Interface Overview – Human Resources and Payroll
Join this overview of the User Interface in HR and Payroll that will highlight navigation, use of workspaces and changes from earlier versions of Finance Enterprise. |
Finance Enterprise Human Resources, Payroll, and Benefits Best Practices
This session will focus on a best practices discussion on how benefits are managed and tracked in HR. Including mass changes and/or mass uploads for Open Enrollment. |
Procure-to-Pay Best Practices: Learn How to Get the Most Out of the Most Used Process in Finance
In this session we will review best practices around the Requestion process; starting at a Purchase Order, continuing through to an invoice, and ending at payment and reconcilation. Recommended best practices will be provided and discussed during each step of the process. |
Finance Enterprise Employee Online What If, Check Stub, W-2 and Employee Online Approvals
This session will provide an overview of Employee Online and training on how to leverage some of the key aspects of the employee portal for your organizational needs. |
Utilizing Workspaces in Finance Enterprise
The goal of this training is to provide instruction on how to configure and use Workspaces. We will learn about the features of the screen, the four component types that can be used in the body and will highlight on the Cognos integration. We will view the security points in SPSOne that give users access to create and edit, and the tool that administrators will use to manage Workspaces. |
Optimizing SPSOne
SPSOne security is configured uniquely according to each client’s needs. However, there are best practices that can be followed. These include using Groups to organize and assign Workspaces and screen layouts to, using a base role, dynamic role filtering, role naming convention, standard Finance User settings, and general strategies. We’ll also look at how to troubleshoot user access issues with the help of an LDAP testing user and the Role Simulator. |
Writing Click, Drag and Drill (CDD) Reports
This seesion willl explain Click, Drag & Drill report creation and leveraging its functionality for reports and forms. We will discuss the integration of CDD reports with the Workflow tool and how it can be levarged in sending forms (Purchase Orders, Accounts Recevable Invoices, etc.) to vendors and customers. |
How to Process Change Orders
Come learn about how our latest versions have improved the Change Order process. Included in this session will be a demonstration of processing a Change Order and reviewing the changes to the original Purchase Order. |
Timecard Processing in Finance Enterprise – Payroll
This session will feature an overview of timecard processing in Payroll including training on importing from 3rd party products, Timecard Online and Payroll Time and Attendance. |
Contracts
Contract management has been enhanced even further from 18.2. Come learn about all of the improvements! |
Automation Through Workflow
Workflow is a powerful tool that can help to streamline processes with electronic approvals, data validation, and automation of emails and jobs. With Covid bringing many employees to remote work the need for electronic and automated solutions, rather than printers and hard copies is greater. We’ll look at the Purchasing process; how we automate the job, Click Drag and Drill (CDD) report to create the Purchase Order and attach it to the record and email to staff. We’ll look at another example of automating a file integration process. Scanning a file directory for new files, parsing, editing, loading, and finally moving to an Archive. |
Accounts Receivable: Interactive Cash Receipts
In this session we will explore processing Cash Receipts using the Interactive Cash Receipt screen entry point. Discussion of best practices, required configuration, and steps to process will be included in this in-depth session. |
Payroll Calculation Codes Read/Write
Explore the Payroll Calculation Codes and how they can be customized for your needs. |
Utilizing Personnel Action Forms
This session will be an overview of the re-implementation of Personnel Action Forms in Finance Enterprise and training on how to effectively leverage Personnel Action Forms for your organization. |
Payroll – Custom Checkwriter
Join us for a demonstration of the new user customizable Payroll Checks and EFT Statements. Discussion of how you can modify the forms; changing logos and signatures on your own. |
Encumbrances Across Fiscal Years
Come learn about the four options available for handling outstanding encumbrances from year to year. This session will feature a discussion of best practices, required configuration, and steps to process will take place. |
Creating Better Community Development Processes
Featured Products: Community Development
Community Development Overview
This session will provide an overview of Community Development for municipalities considering changing to CentralSquare or migrating from .net, Naviline or CommunityPLUS. |
Community Development Roadmap
This session will focus on Community Development Roadmap for 2022 and some insights into 2023. Community Development team will be discussing their thought process behind the roadmap and have open discussions to get customer insights/ideas etc. |
Community Development Product Enhancements
In this session, we will be presenting our progress on our License Renewals rewrite project to get customer inputs to review our license renewal solution. |
User Led Session: Community Development Workflows for Permits and Projects
In this session Katie Curry from the City of Westminster, CO will walk you through the application process, review process, resubmittals, approval, and inspections, demonstrating the workflow from beginning to end. |
New Mobiles
This session will provide an overview of our new Mobiles solution. The new mobiles has advantages over our existing iTRAKiT Solution and also has a user friendly interface. Community Development team will have open discussions to gather feedback from customer to improve the Mobile product. |
Using the Spatial Rules Interface
This session will focus of giving you a detailed walkthrough on creating and managing spatial rules in the new administrative tools interface. |
Map Tools and GIS Data Maintenance in Community Development
This session will provide an overview of the map tools in Community Development and the workflow and tips for managing changes to the GIS data and map services used for the system. |
Managing eTrakIt and ADA Compliance
“In 2010, the U.S. Dept of Justice released the Americans with Disabilities Act (ADA) Standards for Accessible Design. These standards require companies to offer and maintain sites that people with disabilities can use and access. |
Roundtable with Customers
This session will be an open discussion with the CST Community Development team and customers to discuss direction of Community Development’s roadmap. |
Electronic Plan Overview
This session will focus on how electronic plan review interfaces with Community Development and also showcase some best practices. |
Community Development Tying It All Together
Our software is a full suite of applications and interfaces called Community Development. The solution is comprised of a series of interrelated modules that are tightly linked with a Land & GIS-centric database to provide an easy-to-use system for creating, issuing, and tracking any type of Community Development activity directly from the parcel fabric. A single screen interface allows users access to all the modules and interfaces within the system. This session will focus on how all modules within Community Development work together. |
Administrating System After Go live
This session will give you information on self administering Community Development software post your go live, reducing the need for long term support issues and any additional services cost. |
Advanced Searching
Advanced Searching is a very robust tool in Community Development which provides the capability to search by multiple fields and parameters with the result being a more specific set of records. This session will focus on how to get the most value out of Advanced Searching tool |
Common Cash Receipts
This an introduction session where we will be presenting you an overview on CCR and its capabilities. CCR is an upcoming CST product that will act as a Central Cashiering System. With the product still in its early stage, we will have open discussions to gather customer feedback and reviews about the product. |
What’s New With Common Cash Receipts
This session will share best practices and tips that improve processes assisting with efficiencies. |
Optimizing Asset Management
Featured Products: Enterprise Asset Management (EAM)
Introductory / Plenary Session for Lucity Enterprise Asset Management
We look forward to reconnecting after two long years with little opportunity to meet in person. During this session we will re-introduce ourselves, our products, and our aims in this introductory session for CentralSquare’s Enterprise Asset Management. |
What’s New in 2022: Key Enhancements
This session will provide an overview of key enhancements for Enterprise Asset Management web and administration apps made since the fall of 2019. Select features from this session will be covered in more depth in later sessions. |
What’s New in 2022: Unpacking New Functionality
This session will cover several new administration features in depth, including the ability to track field level changes, validate addresses against the Customer database, configure automated tasks and scheduling, and limit toolkit lists based on security groups. |
User Led Session: Lead Map – Water Service Lines
Learn how the City of Yuma, Arizona is using CentralSquare’s Enterprise Asset Management Mobile to collect data for the Water Service lines Inventory and publishing the results on ArcGIS Online Portal. |
What’s New in 2022: Enterprise Asset Management GIS
An overview of the GIS (Geographic Information System) enhancements made since our last full conference in fall 2019. Select features from this session will be covered in more depth in later sessions. |
What’s New in 2022: Enterprise Asset Management ArcGISPro
Targeted at GIS Administrators, this session provides an overview of GIS Administration and Editing enhancements in the ArcGIS Pro extension. |
What’s New in 2022: Enterprise Asset Management Mobile
This overview covers new features and changes for our mobile products in the last year, including the overhaul of map interfaces, new GIS tools, and other recent development efforts. |
What’s New, What’s Next in 2022 and Beyond: Analytics for Enterprise Asset Management
Learn more about how CentralSquare’s integration with Cognos expands the visualization analytics capabilities within the web interface, including web based report creation and editing. This session covers how Analytics can be displayed on the dashboard, what analytics are currently available out of the box, and provides a brief introduction into the web editing interface. |
Operation Clean – Enterprise Asset Management Work Orders for Trash Code Enforcement
Discuss how City of New Bedford uses Work Order module for Code Enforcement. New Bedford’s Mayor has introduced an initiative called “operation cleanin which the city gives trash violations to city residents for not upkeeping property. We will explain how we imported all city property owners into Enterprise Asset Management and used the work order module to issue tickets. |
What’s Next in 2022 and Beyond: Product & Vision
This session will look ahead this year at our core applications. See what we have planned for 2022 and beyond. We’ll cover end user (web app) interface, web administration, and general product direction. Come see what we have planned and share your feedback. |
What’s Next in 2022 and Beyond: Enterprise Asset Management GIS
This session will look ahead at GIS the coming year; see what we’ve got planned, important changes for product support, and discuss your future needs with the software. |
What’s Next for: Enterprise Asset Management Mobile
This session will look ahead at Mobile for the next year. See what we have planned, important changes for product support, and our overall goals for a new user experience. |
ArcGIS Utility Network
Esri’s ArcGIS Utility Network is the next generation spatial information system providing greater functionality over massive datasets at every scale of resolution. See how this impacts our integration and how to adopt the ArcGIS Utility Network. |
Mobile GIS Deep Dive
Use this session to take a deeper dive into the configuration and use of the GIS system for mobile for online and offline using the new GIS interface in CentralSquare’s Enterprise Asset Management Mobile 3.x. |
User-led Session: Managing a Stormwater Management Plan in CentralSquare Enterprise Asset Management
This session will run through a real world example of how CentralSquare Enterprise Asset Management can be used to manage an entire Stormwater Management Plan/Program for either a Phase I or Phase II community. We will look at how the software in conjunction with GIS can be configured to help staff meet the 6 Minimum Control Measures. |
Leveraging the Module Spatial Tool
Join this session to learn how Enterprise Asset Management’s Spatial Tools can store work and inspection spatial components (geometry) directly in the EAM database. This allows for faster analysis, better efficiency, and more flexibility when showing these locations in a map. |
Centricity: A Broad Overview of Enterprise Asset Management Core Functionality
For newcomers and as a refresher, this session provides a broad overview of the entire Enterprise Asset Management system: from the numerous Work, Asset, Inspection & related modules through the many tools and special functions available, this session will provide insights to give you new ideas about how you might advance your use of the system to better address your needs. |
Extensibility: An Overview of Import & Update
Import and Update is a powerful and flexible Extract, Transform and Load (ETL) utility that extends Enterprise Asset Management’s reach with the ability to do bulk data loads, mass updates of existing data, and automate processes to streamline data entry. In this session, we’ll demonstrate transferring data from various data sources including Web Services and File Shares. |
Extensibility: Advanced Applications for Import & Update
In this session we’ll demonstrate our powerful Import and Update ETL by showcasing specific use cases, sample configurations, and by discussing means of addressing specific business processes. Come see some ways that our implementers use this tool to help our clients. |
Flexibility: EAM Administration of User Workflows
This session will distill and define some common work processes and showcase various configurations of Enterprise Asset Management to address them. |
Flexibility: EAM Administration Best Practices
This session demonstrates best practices for managing Views, leveraging Asset Classes and we’ll discuss utilizing our new feature: Tasks on Demand. |
Wastewater Roundtable
An overview & discussion of our suite of Wastewater modules (including FOG & IPT) & tools. We’ll discuss specific business process concerns and how these might be addressed by means of configuring existing features, or how we might better address these needs with potential software enhancements. |
Storm Roundtable
Join us for an overview and discussion of our suite of Stormwater modules (including BMPs) and tools. We’ll discuss specific business process concerns and how these might be addressed by means of configuring existing features, or how we might better address these needs with potential software enhancements. |
Fleet Roundtable
Join us for an overview and discussion of our suite of Fleet modules and tools. We’ll discuss specific business process concerns and how these might be addressed by means of configuring existing features, or how we might better address these needs with potential software enhancements. |
Facility Roundtable
Join us for an overview and discussion of our suite of Facility modules and tools. We’ll discuss specific business process concerns and how these might be addressed by means of configuring existing features, or how we might better address these needs with potential software enhancements. |
Project Management Roundtable
Join us for an overview and discussion of our suite of Project Management-related modules and tools. We’ll discuss specific business process concerns and how these might be addressed by means of configuring existing features, or how we might better address these needs with potential software enhancements. |
Finance Enterprise Integration – Demonstration and Roundtable
This session will provide an overview of the Enterprise Asset Management / Finance Enterprise integration including Work Orders, Timesheets, Payroll, Employees, Materials, Stores, General Ledger, and Purchasing. |
Asset Lifecycle Analysis Roundtable
Join us for a roundtable discussion on an asset registry within the Enterprise Asset Management system and how it could be leveraged to centralize an accounting including lifecycle costs of the assets in your system. Give your input to help us drive our designs this new feature under consideration. |
Mobile Warehouse
Targeted at administrators or warehouse managers, this session will provide an overview and training for the Enterprise Asset Management Mobile Warehouse application. This application is modernized and available within the new Mobile application. This new enhancement will release in early March 2022. |
Developing with the Enterprise Asset Management API
Targeted at IT administrators, partners, and agency developers, this session will provide an overview of the capabilities of the REST API including best practices for security and authentication. |
Implementation Success
Implementation is a complex process that’s prone to delays and obstacles as multiple shareholders attempt to codify (and sometimes re-work) their business processes in Enterprise Asset Management’s configuration. This session describes our implementation process, addresses common hangups and means of dealing with them. |
User Experience: Mobile Application Redesign
We’re working on an overhaul of our Mobile product offerings to simplify navigation and streamline data entry. Our User Experience team will demonstrate our current, new design (derived from feedback from clients like you), and request your feedback and discuss your thoughts. Please join us and be part of the solution! |
Data-driven Decision Making With Analytics
Featured Products: Analytics, CS Payments
CentralSquare Analytics Overview
Join us for an introduction to CST Public Administration Analytics, including a discussion of current product and functionality. |
CentralSquare Analytics Roadmap
See the Public Administration Analytics roadmap as it’s planned over the course of 2022 and beyond. |
CentralSquare Analytics (PA) Roundtable Discussion
Take part in a roundtable discussion with Public Administration Analtyics product leaders and other customers. |
What’s New in CentralSquare Analytics and Cognos version 11.1.7+
Learn more about the latest release of CentralSquare Analytics and new benefits of the product. This is a feature-rich upgrade with increased server needs, even from Cognos 11.0.x. We’ll discuss new AI features, report writing upgrades, and dashboard upgrades. |
Utilizing CentralSquare Analytics for EAM
Analytics/Cognos is now available with EAM to be used to build reports and utilize the power of vizualizations and dashboard reporting. Disover the capabilites this combination has to offer. |
Getting Legacy Finance Enterprise Reporting Content to Analytics
This session features tips, tricks, and best proctices for taking your legacy Finance Enterprise reports (e.g., Click Drag and Drill) and building them in CentralSquare Analytics. |
Utilizing CentralSquare Analytics for NaviLine
Participate in a hands-on lab session for CentralSquare Analytics tips and tricks specific to NaviLine users. |
New Mobile and AI Abilities in CentralSquare Analytics
Get a preview of the new mobile and artificial intelligence features within the CentralSquare Analytics. |
Utilizing Visualizations in CentralSquare Analytics
Learn how to use the modern, powerful visualizations and mapping techniques in CentralSquare Analytics to enhance your understanding of data and trends. |
Best Dashboard Practices in CentralSquare Analytics
Join us for an overview of CentralSquare Analytics dashboards and best practices before diving into a live example displaying benefits of this fully interactive solution. |
Get More of Out of Data Modeling in CentralSquare Analytics
See a live demonstration of how to make a dataset and data module and the choices around them. These features allow for organizations to model data to fit their users needs with an easy, web-based tool. |
Improving Administration and Security in CentralSquare Analytics
Dig into CentralSquare Analytics administration and security options, including utilizing the newer UI/UX enhanced governance options vs. traditional methods and making sure users get the access they need in the solution. |
Managing Tax Collection
Featured Products: Property Tax
Implementation Success Story – Implementing On Time & On Budget
Are you interested in getting your IT implementation projects on time and on budget? We will share how a recent successful implementation project of CentralSquares new Property Tax and how it was delivered on time and on budget. |
CentralSquare’s Property Tax Roundtable and Demo
CentralSquare is looking for municipalities who are interested in helping launch the new Property Tax solution into the US. At this session we will demo the new Property Tax solution that was successfully launched in Ontario in 2021, get your initial feedback and discuss next steps on how we would like to have some municipalities join an advisor group. |
NaviLine Learning and Development
Featured Products: NaviLine
What’s New, What’s Next in 2022 and Beyond?
Join us for a review of the current NaviLine Public Administration status along with the future direction and plans for development. |
NaviLine: General Round Table Discussion
Participate in a discussion with the CentralSquare NaviLine team and fellow users about the use and direction of NaviLine Public Administration. |
NaviLine: Cash Receipts and Accounts Receivable Round Table
Take part in a discussion with the CentralSquare NaviLine team and fellow users about NaviLine Cash Receipts and Accounts Receivable. |
NaviLine: Payroll/Human Resources Round Table
Explore NaviLine HR/PR in an open discussion with the CentralSquare NaviLine team and fellow users. |
NaviLine: Customer Information System Round Table
Join our round table discussion with the CentralSquare NaviLine team and fellow users about use of NaviLine Customer Information System/Utility Billing. |
User-led Session: Simple Steps for Keeping Your Projects on Schedule
Tips and techniques to help anyone keep their projects large or small on track especially if the organization does not have a Project Management Office. |
NavilLine: Community Development Round Table
Discuss use of NaviLine Community Development with the CentralSquare NaviLine team and fellow users. |
NaviLine: What’s New in Fusion/Click2Gov
Discuss use of NaviLine Community Development with the CentralSquare NaviLine team and fellow users. |
NaviLine: Cleaning Up Your Location Records in NaviLine Land/Parcel Management
This session provides details on how to perform clean-up of your Location Records using automation tools in Land/Parcel Management. |
NaviLine: Financial Analysis and Reconciliation
This session will explore settings, reports and tips and tricks that can be used for reconciling accounts. See how settings in system control and Reserve Accounts impact transactions. We’ll also delve into how the system handles pooled cash and how this can help you reconcile pooled cash account transactions |
NaviLine: Setting up and Deploying NaviLine Business Licenses E-Mail Renewal Notifications
NaviLine Business Licenses has the functionality to send renewals as emails to your customers. This session will provide instructions on how to implement this feature. Once set up, send your notices from a single screen. |
NaviLine: Customer Information Systems (CIS) Utility Billing Suggested Daily Practices and Best Practices
Learn the most effective methods and techniques to manage accurate and reliable data in NaviLine CIS/Utility Billing. |
NaviLine: Work Orders/Facility Management Overview
Join this session to review changes and additions made in the NavilLine Work Orders/Facility Management application. |
NaviLine: General Ledger and Budgeting Best Practices
Learn the most effective methods and techniques to manage accurate and reliable data in NaviLine General Ledger and Budgeting. |
NaviLine: Payroll/Personnel Processing and Reconciliation
This session will concentrate on ways to balance payroll reports such as the 941. Attendees will gain insight on how Payroll accumulates the data used for various regulatory items. |
NaviLine: Accounts Receivable Suggested Daily Processes and Best Practices
Learn the most effective methods and techniques to manage accurate and reliable data in NaviLine Accounts Receivable. |
PLUS Learning and Development
Featured Products: PLUS
PLUS: Roadmap Presentation
Join us for a review of the current PLUS status along with the future direction and plans for development. |
PLUS: General Round Table Discussion
Our subject matter experts join you to discuss your product needs and get your assistance in defining the future of our PLUS products. |
Overview of Finance PLUS 5.2
Finance Plus 5.2 live and in action. See the new User interface and functionality incorporated in Finance Plus 5.2. Open forum for questions and answers with all our subject matter experts on hand. |
Advantages of the PLUS Cloud
What is cloud? Is cloud right for you? We will discuss the benefits of using a cloud implementation of Finance Plus 5.2 and share future plans for Cloud hosted Finance Plus 5.2. |
PLUS: Fiscal Year End Processes
This will be an open forum with our subject matter experts on Finance Plus 5.2 Year End process. Join us as we run through the Year End process and provide an open forum for questions and answers |
PLUS: Budget Preparation
Open forum with our subject matter experts on Finance Plus 5.2 Budget Preparation. Join us as we review some important aspects of Budget Preparation and provide an open forum for questions and answers. |
PLUS: Fund Accounting Round Table
Got questions? We have answers! Join us for an open forum with our subject matter experts concerning Fund Accounting. Let us answer your questions and demo the results in our Finance Plus 5.2 Fund Accounting module. |
PLUS: Purchasing Round Table
Our subject matter experts are on hand to discuss Purchasing in Finance Plus 5.2. Bring your questions or concerns or just stop by to learn more in this Finance Plus in reference to POs and Requisitions. |
PLUS: Human Resources Round Table
‘HR’ A subject close to all our hearts! Join our subject matter experts for discussion about our HR module in Finance Plus 5.2. It’s an open forum so anything HR related goes! |
PLUS: System Administration Round Table
Security, Profiles and Users “Oh My”. Join us for this open forum about 5.2 Finance Plus ‘System Administration’. Our subject matter experts are on hand to answer your questions and demo the results in our 5.2 Finance Plus application. |
PLUS: Employee Time System Round Table
Join us for a demonstration and question and answer session concerning the ETS (Employee Time Sheets) module. See how your employee time can be entered, tracked, modified and approved using ETS. |
PLUS: How Employee Access Center can Benefit your Organization
Join us for an EAC (employee Access Center) demonstration and question and answer session. Learn how you can give your employees a portal to HR using EAC. Open season, payroll historic information, address and tax status changes access to W2s and 1095s are just a few features of this powerful module that connects your employees with HR. |
PLUS Workflow Overview
This session will provide an overview of Workflow and how you can better utilize the product. |
PLUS Forms Manager Overview
See a demonstration on how you can customize your forms from within the PLUS application. Customize forms for Paychecks, Purchase Orders, requisitions, adding signatures and graphics |
PLUS: How to Import Files
This session will provide an overview of importing data into PLUS, including training on how column layouts can be configured in the application for ease of use. |